Department: Registrar`s Office

Contract type: Full-time

Job location: Yerevan, the capital of the Republic of Armenia

Application deadline: 02/17/2026

Description

AUA is hiring a Administrative Assistant in the Registrar's Office.

Responsibilities

• Ensure front desk coverage and provide excellent customer service at all times,
• Answer students’ questions and refer them to the appropriate authority, if needed,
• File documents related to students, graduates, former students,
• Answer phone calls,
• Responsible for internal office supplies,
• Receive student/graduate requests and process them or direct them to the relevant employee,
• Assist in RO processes as directed and needed: contract signing, advising, registration, graduation organizing, etc,
• Assist Registrar in placing holds on students account, processing probations and dismissals.
• Assist in processing students’ IDs,
• Assist in delivery and collection of documents to and from students, graduates, former students and other AUA stakeholders,
• Input and update of data in the Jenzabar system as needed,
• Process memos to various offices within AUA, in 1C or otherwise,
• Process purchase orders,
• Process student refund memos,
• Be responsible for monthly reporting of office supply usage to Accounting,
• Perform other administrative duties as assigned by the Registrar.

Requirements

• University Degree,
• Fluency in English and Armenian,
• Word-processing, spread sheets, databases,
• Demonstrated ability to reason logically, draw valid conclusions and make appropriate professional judgments,
• Working knowledge of FERPA; positive and professional demeanor in a sometimes hectic work environment,
• Ability to multitask while working independently with little supervision,
• Ability to provide clear and concise communications both orally and in writing,
• Demonstrated ability to interpret and explain complex policies and procedures,
• Demonstrated ability to establish and maintain cooperative working relationships with faculty, staff, students, community members and co-workers,
• Demonstrated commitment to student/customer-centered services,
• 1-2 years of work experience.

Additional Information

Please apply via our platform.

Please be informed that this position is a replacement for Maternity leave.

AUA is an equal opportunity employer and is committed to an active non-discrimination program within the institution 

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