CHSS Coordinator

Description

This role combines program-level coordination with a college-level function in coordinating communication and outreach efforts.

Program Coordination (50%) Master of Arts in Human Rights and Social Justice

Office Operations & Administrative Support

Provide administrative support to ensure smooth program operations.
Manage program communications, including responding to inquiries (email, phone, walk-ins).
Maintain and regularly update program records, materials, and archives (catalogues, schedules, syllabi).
Process administrative and operational requests through AUA systems (Intranet, 1C).
Manage program-related accounting processes (timesheets, invoices, procurement).
Maintain organized records of meetings and documentation.
Monitor office organization and supply needs.
Perform translation and editorial tasks as needed.

Academic Coordination & Student Support

Track student records, including enrollment, academic progress, and graduation requirements.
Coordinate course scheduling, classroom bookings, and course logistics.
Advise students on academic matters and support exchange/study abroad processes.
Provide administrative and logistical support to faculty.

Event Management & Logistics (Program-Level)

Organize program-level academic and community events (orientations, lectures, workshops).
Coordinate logistics, including bookings, technical setup, catering, and communications.
Process approvals for external guest events.
Arrange travel and logistics for visiting faculty and speakers.

Student Recruitment

Plan and schedule recruitment activities for the program per the CHSS recruitment strategy.
Maintain communication with prospective students, advising them on academic programs and application procedures.
Draft and disseminate program-related news, updates, and promotional materials, following the CHSS communications strategy.
Manage and update program websites and social media platforms, following the relevant CHSS strategies and AUA branding guidelines.
Attend recruitment and admissions meetings and collaborate efforts with the Admissions Office.

Liaison & Coordination

Act as liaison between the program and AUA departments.
Maintain relationships with program-level partners and support internships and exchanges.
Assist in coordinating research and grant-related activities for HRSJ Faculty.

Communication and Outreach Coordination (50%)- College Level

Coordinate CHSS marketing and outreach efforts in collaboration with AUA Communications.
Contribute to managing CHSS-wide communication channels (social media, newsletters, website updates).
Ensure consistency of messaging, tone, and branding across all program-level communications.
Work closely with program coordinators to align promotional campaigns with CHSS strategy.
Support the development and refinement of marketing content (captions, newsletters, press materials, visuals).
Provide guidance and coordination support to program coordinators in planning recruitment activities in line with CHSS priorities.

Key Competencies

Strong organizational and coordination skills across multiple stakeholders.
Ability to operate both independently and in a cross-functional team environment.
Strong communication and content development skills.
Analytical thinking with attention to data and reporting.
Ability to balance operational responsibilities with strategic coordination tasks.

Requirements

Bachelor’s degree in Communications, Marketing, Education, or related field (Master’s preferred).
2–4 years of experience in administration, recruitment, marketing, or coordination (higher education preferred).
Excellent written and verbal communication skills in English and Armenian.
Experience with social media, digital communication tools and WordPress.
Excellent command of Microsoft Office tools and G Suite.
Strong organizational and project coordination skills.

Additional Info

Please submit your CV and Cover letter (with the names of three referees) via our platform here.

AUA is an equal opportunity employer and is committed to an active non-discrimination program within the institution